FAQ

FAQs

1Do you have a showroom I can come and visit?
Yes, we have a fantastic showroom demonstrating all the products we supply and fit. Find us at 1309, Melton Road, Syston, Leicester, LE7 2EN.

2What is a composite door?
A composite door is a modern take on a traditional timber front doors. They come in many different styles to suit any age and style of house. They use modern materials which help to improve security and weathering and are virtually maintenance free require no painting of varnishing.

3Why do I get condensation on my windows?

There are many objects that increase the moisture content in a room, plants, pets and even ourselves (by breathing). It is also standard that most keep the heating on until you go to bed, then turn off or lower the heating. This will automatically reduce the amount of moisture the air can hold.

The important note to remember is to ensure adequate ventilation to allow the warm air to escape. If you have trickle vents across the top of your windows then keep them open. It’s also important to remember that you want to eliminate as much of the condensation from the room as possible, not just move it from one object to another.

Fitting energy rated double glazing with warm edge spacer will reduce the amount of condensation forming on the products as its components retain more of the internal heat and reduce ‘cold bridging’ this is the transfer of the outside cold air through to the inside of the product.

4Can you fit my windows for me?
Yes, we have a number of dedicated fitting teams that aim to make the fitting process as stress free as possible. We also over our products as supply only, whether this be to builders or homeowners who would like to fit the new windows and doors themselves.

5I’m a builder, how can I order products with you?
You have many options, phone, text, email, fax, in person, through a site visit. Whatever suits you best, we are here to make your life as easy as possible!

6How can I get a quote to have new double glazing installed?

All our windows and doors are made to measure, bespoke to meet your individual requirements. Size, colour, style, glass and hardware can all have an impact of the price. Therefore, at Leicester Window Supplies we aim to get the price right first time. We believe it is important you get the product you want and can afford and that you don’t settle for second best.

To get a quote you can either call, email or pop into our showroom to arrange and appointment in your home. We also have a ‘free quotes’ section on the website for you to leave your requirements and we will get back to you. We aim to get quotations to you as soon as possible, ideally within 24-48 hours.

7How long will I have to wait to get my windows and doors fitted?
Our fitting calendar is obviously dependent upon how busy we are! We will do our best to fit you in as soon as possible on a date that suits you. Please ask upon quotation if you have timescale I mind.

8How long will it take to install my windows?
Obviously, this is dependent on the size and quantity of windows and door required. Typically, a new front door will take half a day to fit and an average 3-bedroom semi-detached house full of windows will take 2 days.

9What will happen to my old windows?
Our fitters will remove these at the end of each day. We then send them to a uPVC recycler for them to be made into new energy efficient products.

10Will my new windows and doors have adequate security features?

If you’re worried about your home being a potential target for burglars, then rest assured all out windows and doors are Secured by Design (SBD) accredited.

SBD is an official UK Police initiative supporting the principles of ‘designing out crime.’ If your window supplier has this accreditation it means they are authorised to supply windows and doors with an optional Secured by Design endorsed upgrade that includes extra security.

11How should I clean the frames?
Please look at our maintenance guide and follow the simple instructions to keep your new windows and doors looking as good as the day they were fitted.

12Will new windows reduce the noise level from outside?
Yes, modern glazing now has much thicker glass then even 10 years ago. This cuts don’t noise transfer inside your home, giving you a better, more peaceful lifestyle.