General FAQ's
What types of windows and doors do you offer?
We supply a full range of high-quality uPVC and aluminium windows and doors, including casement, flush sash, tilt & turn, bifold doors, French doors and composite entrance doors.
Do you supply only, or do you also offer installation?
How long is the lead time from ordering to delivery?
What guarantee comes with your windows and doors?
FAQ's: uPVC Casement Window
What is a casement window?
A casement window is a hinged window that opens outward, usually from the side, much like a door. This design provides excellent ventilation, clear views and a secure, weather-tight seal when closed.
Casement windows are one of the most versatile and popular styles for Leicestershire homes, suiting both modern and traditional properties. Their clean lines and easy operation make them ideal for improving comfort and everyday practicality.
What colours do casement windows come in?
Do you have a showroom?
How long will the installation take?
Will my old windows and doors be removed during installation?
FAQ's: uPVC Flush Casement Window
What are flush casement windows?
Flush casement windows are designed so the sash sits neatly within the frame when closed, creating a flat, streamlined appearance. This gives a timeless, elegant look that suits both traditional and modern homes.
Their subtle, unobtrusive styling makes them especially popular with homeowners looking to enhance kerb appeal without overpowering their property’s character. They offer a perfect balance of classic charm and modern simplicity.
Are flush casement windows energy efficient?
What colours can I choose for my flush casement windows?
Are flush casement windows secure?
Are flush casement windows suitable for period properties?
Do you have a showroom?
FAQ's: Tilt & Turn Windows
What are tilt and turn windows?
Tilt and turn windows are a versatile modern window style that operates using a clever dual-action mechanism. With a single handle, the window can tilt inward from the top to provide secure ventilation or turn inward from the side to open fully, much like a traditional casement window. This makes day-to-day use simple and gives you flexibility depending on how much airflow you want.
They’re also designed with practicality in mind. Because they open inward, you can clean the glass easily from inside your home. Ideal for upper floors, flats, or anywhere that outside access is limited. Combined with strong frames, multi-point locking and excellent insulation, tilt and turn windows offer a smart combination of convenience, safety and performance.
How do tilt and turn windows open?
Are tilt and turn windows secure?
Do tilt and turn windows provide good energy efficiency?
Are tilt and turn windows suitable for upper floors?
FAQ's: uPVC Sliding Sash Windows
What are sliding sash windows?
Sliding sash windows are vertically opening windows where one or both sashes slide smoothly up and down. They’re designed to replicate the look of traditional timber sash windows but are made from modern uPVC for better insulation, durability and low maintenance.
Their advanced design also improves energy efficiency and reduces drafts, giving you the charm of period windows with all the benefits of modern performance.
How do you fit uPVC sliding sash windows?
Are uPVC sliding sash windows secure?
Are sliding sash windows suitable for heritage homes?
FAQ's: Aluminium Windows
What makes Sheerline aluminium windows different from standard aluminium windows?
Our aluminium windows use an advanced Thermlock® thermal break system, resulting in superior insulation. This could help trap natural heat indoors, which is a great way to save on energy bills.
Beyond thermal performance, Sheerline frames are engineered for exceptional rigidity and long-term durability, offering a higher-quality build than many standard aluminium systems. This means smoother operation, better weather resistance and a premium finish that lasts.
Are aluminium windows energy efficient?
What colour options are available?
Do aluminium windows need a lot of maintenance?
Are aluminium windows secure?
Can aluminium windows be customised to suit my home?
FAQ's: Secondary Glazing
How does secondary glazing improve thermal and acoustic performance?
Secondary glazing adds an extra internal pane, creating a sealed air gap that reduces heat loss and blocks external noise.
It also creates a stable and comfortable indoor environment. Rooms feel warmer in winter and cooler in summer, helping to reduce reliance on heating and air conditioning.
Can secondary glazing be fitted to listed buildings or properties in conservation areas?
What frame and glass options are available for secondary glazing systems?
How does secondary glazing compare to double glazing?
Is secondary glazing easy to look after?
FAQ's: Aluminium Bifold Doors
What are aluminium bifold doors?
Aluminium bifold doors are multi-panel doors that fold and slide neatly to one side, opening up your space to the outdoors. Built with slim, strong aluminium frames, they create large glass areas for brighter rooms and seamless indoor–outdoor living.
They’re ideal for homeowners who want flexibility, whether fully opening your home in summer or enjoying clear views in winter, they adapt effortlessly to how you live.
Are aluminium bifold doors thermally efficient?
Do I need planning permission for aluminium bifold doors?
FAQ's: Aluminium Sliding Doors
What is an aluminium sliding door?
A sliding patio door features large glass panels that glide smoothly along a track, opening your home to the outdoors without taking up extra space. It’s a stylish and practical way to connect your indoor and outdoor areas, flooding your living space with natural light and creating an open, modern feel.
Aluminium sliding doors take this concept further with slim, strong frames that support expansive glazing without compromising on strength. This allows for wider openings, improved views, and a sleek appearance, making them a popular choice for contemporary homes and extensions.
Do these doors slide form the inside to the outside?
Are sliding doors warmer in the winter?
FAQ's: Heritage Doors
What are Heritage doors?
Heritage doors are traditionally styled uPVC or aluminium doors designed to replicate the look of classic timber.
They’re also a perfect solution for homeowners who want an authentic, durable look. . With slim sightlines and handcrafted detail, and high-performance frames, heritage doors deliver the best of classic design and modern performance.
What are the benefits of heritage doors?
How much do heritage doors cost?
What colours do Heritage doors come in?
Do heritage doors come with a guarantee?
FAQ's: Composite Doors
What are composite doors?
Composite doors are high-performance entrance doors made from multiple materials that work together to improve strength, security and insulation. Typically built with a solid timber core and a tough GRP skin, they are more durable than standard single-material doors.
This layered construction helps prevent warping, increases energy efficiency, and provides strong resistance to weathering. Composite doors are available in a wide range of designs and colours, making them suitable for both traditional and modern homes.
Can you paint composite doors?
Do composite doors fade?
FAQ's: uPVC French Doors
Are French doors secure?
Yes, modern French doors are highly secure when fitted with the right features. Ours include multi-point locking systems, toughened safety glass and robust hardware to prevent forced entry. Internal glazing beads stop the glass from being removed externally, and upgraded cylinders protect against drilling or snapping.
When installed correctly, French doors can be just as secure as any other external door, offering strong protection without compromising the light, open feel they bring to your home.
How energy efficient are your French doors?
Do French doors need a lot of maintenance?
Can I customise the look of my French doors?
FAQ's: Aluminium Internal Doors
What is an aluminium bifold door?
Aluminium bifold doors are multi-panel doors that fold and slide neatly to one side, opening up your space to the outdoors. Built with slim, strong aluminium frames, they create large glass areas for brighter rooms and seamless indoor–outdoor living.
They’re especially popular in modern homes because they save space and offer incredible flexibility. This design helps your living space feel open and connected.
Are aluminium bifold doors thermally efficient?
Do I need planning permission for aluminium bifold doors?
Are aluminium bifold doors secure?
FAQ's: uPVC Sliding Doors
Are uPVC sliding doors energy efficient?
Yes, modern uPVC sliding doors are designed with energy efficiency in mind. The combination of multi-chambered frames and advanced double glazing helps reduce heat loss, keeping your home warm in winter and cool in summer.
This superior thermal performance not only makes your living space more comfortable but can also help lower your energy bills. The tight seals also prevent draughts, ensuring consistent indoor temperatures throughout the year.
Can I customise my uPVC sliding doors?
Are uPVC sliding doors secure?
How long do uPVC sliding doors last?
FAQ's: Smart Signature Doors
What is a Smart signature door?
A Signature Door is a high-quality aluminium front door made by Smart Systems. It’s designed to be strong, secure, well-insulated, and stylish, with weatherproof seals and a modern look.
It’s built to last and works well with both traditional and contemporary homes. You can customise it with different panels, glazing, and hardware to create a door that suits your property perfectly.
What is PAS 24?
What colours are available?
How do I look after my signature door?
FAQ's: Conservatories
What is a conservatory?
A conservatory is a glazed extension that brings more natural light into your home, creating a bright and versatile living area. They typically feature large windows and a glass roof, making the space feel connected to your garden.
Conservatories can be tailored in a range of styles—from classic Victorian shapes to sleek contemporary designs—allowing homeowners to create a space suited to relaxation, dining, or everyday family use.
Do conservatories add market value to my home?
Does a conservatory need planning permission?
Are conservatories well insulated?
FAQ's: Orangeries
What is an orangery?
An orangery is a stylish home extension that combines solid brickwork or pillars with large glazed areas and a high-performance roof. It offers a more permanent, room-like feel compared to a traditional conservatory.
Orangeries are a popular choice due to their blend of natural light and privacy, making them ideal for kitchens, dining rooms, lounges or home offices. They are a perfect design for indoor and outdoor living.
Is an orangery thermally efficient?
Does an orangery need planning permission?
FAQ's: Ultraroof Tiled Conservatory Roofs
Will my tiled conservatory roof keep you warm throughout the year?
Yes. The highly insulated panels of our tiled conservatory roofs , making your conservatory usable all year round.
The advanced thermal design helps prevent overheating in summer and heat loss in winter, giving you a consistent temperature whatever the weather.
Can I add glazing to brighten the room?
Is a tiled conservatory roof suitable for an older conservatory?
Does a tiled conservatory roof add market value to my property?
FAQ's: Livinroof Solid Conservatory Roofs
Will a solid conservatory roof make my conservatory warmer?
Yes. Livinroof’s insulated panels help improve thermal efficiency, ensuring your home stays warm in winter and reducing reliance on heating.
With its advanced warm-roof construction, Livinroof stops heat escaping through your conservatory roof, a common issue with older glass or polycarbonate systems.
Can I add glass panels anywhere in my solid conservatory roof?
Is a solid conservatory roof suitable for lower pitched conservatories?
Will a solid conservatory roof add value to my home?
FAQ's: Roof Lanterns
What sizes are available for my roof lantern?
The Sheerline S1 Roof Lantern is highly versatile and suitable for everything from cosy kitchen extensions to large, open-plan living areas. It can be manufactured up to an impressive 3.2m x 6.0m without the need for tie bars.
This means you get a completely unobstructed view of the sky. This makes it ideal for homeowners wanting to maximise natural light and create a bright, airy focal point in their home.
How thermally efficient is my roof lantern?
Does the roof lantern keep you secure?
Can my roof lantern be ventilated?
What colours are available?
Does my roof lantern come with a guarantee?
FAQ's: Verandas
What are glass verandas?
A glass veranda is a fixed outdoor structure with an aluminium frame and glazed roof, offering shelter while keeping your patio bright, creating a useable, covered area.
They provide a modern, open feel that seamlessly connects your home and garden. This makes them ideal for relaxing or dining.
What colours do glass verandas come in?
Can glass verandas be used all year round?
Do glass verandas need planning permission?
How long does it take to install a glass veranda?
FAQ's: Aluminium Pergolas
Can aluminium pergolas be attached to a house?
Aluminium pergolas can be wall-mounted or free-standing, depending on your garden layout and the space available around your home.
A wall-mounted pergola creates a seamless indoor-outdoor transition, offering shade and shelter directly outside while remaining secure and safely installed.
How can I customise my aluminium pergola?
Are my pergolas weatherproof?
Can aluminium pergolas be used all year round?
Are my aluminium pergolas easy to look after?
FAQ's: Juliet Balconies
What is a Juliet balcony?
A Juliet balcony is a safety barrier fitted in front of full-height doors or large windows, allowing you to open them fully without needing an external platform. This gives you more ventilation, extra natural light, and a more open feel while still keeping the space safe.
Most Juliet balconies are made from metal or glass balustrades that are securely fixed to the outside wall of the building.
Which glass is suitable for Juliet balconies?
Are Juliet balconies safe?
How high does a Juliet balcony need to be?
Why would I need a Juliet balcony?
FAQ's: Integral Blinds
What are integral blinds?
Integral blinds are blinds permanently sealed within the cavity of double or triple-glazed window or door units. They can be supplied in Venetian (slatted) or pleated styles and are manufactured to measure.
Because they’re protected between the glass panes, integral blinds stay looking new for years. They offer a neat, modern appearance that suits contemporary and traditional homes alike, providing stylish light control without the hassle of external blinds.
Do integral blinds require cleaning or maintenance like conventional blinds?
Can integral blinds be fitted into existing glazed units?
What control systems do integral blinds offer?
FAQ's: Blind Screens
What are blind screens?
Blind screens are slim, modern blinds built into a neat frame that sits inside your window or door recess. They offer smooth, cord-free operation, excellent light control, privacy and thermal comfort, making them a stylish and practical option for any room.
They’re also made to measure, allowing them to fit perfectly on windows, patio doors or bifold doors. With options like thermal honeycomb fabrics or full blackout materials, blind screens give you flexible control over light and temperature.